1. GENERAL PROVISIONS
1.1. In the www.cbdkanapele.lt online store, trading is carried out in accordance with the CbdKanapele rules of purchase and sale of goods.
1.2. The client must read the rules before registering and tick the box to indicate that he / she agrees with them.
1.3. After registering as a user and forming an order, he becomes a customer of the store, who acquires the rights and obligations set forth in the rules.
1.4. The seller has the right to restrict the customer’s rights or cancel the registration at any time if the customer does not comply with the conditions set out in the rules.
1.5. Taking into account the legal acts of the Republic of Lithuania, the seller has the right to change, correct or supplement the rules at any time without prior notice to the customer. The new rules shall enter into force on the date of their adoption. Customer orders submitted before the change of the rules are executed in accordance with the rules in force at the time of placing the order.
1.6. The seller is not liable and does not compensate the customer for the damage caused by him due to non-compliance with the conditions provided for in the rules.
2. CUSTOMER PERSONAL DATA
2.1. The user must register on the seller’s website “www.cbdkanapele.lt” by providing the requested personal data during registration.
2.2. Customer registration is confirmed automatically, and by the specified e-mail. an email with the customer’s login information is sent to the email address.
2.3. The customer agrees that the seller has the right to process the customer’s personal data in the cases and for the purposes specified in these rules.
2.4. The seller confirms that the customer’s personal data will be used to identify the customer when ordering the goods, for the delivery of the ordered goods.
2.5. The customer undertakes to keep his login details to the store and not to disclose them to any third party. Violation of this provision of the rules is the sole responsibility of the customer. Upon learning of the disclosure of his login details, the customer shall immediately inform the seller, who shall block the customer’s login based on the customer’s message. Reactivation of customer registration is agreed by the parties separately.
2.6. The seller undertakes not to disclose the customer’s personal data and order-related information to any third parties, except for the seller’s partners providing delivery and delivery of goods or other services related to the customer’s order. In other cases, the client’s personal data may be disclosed when required by the competent State institution in the cases provided by the laws of the Republic of Lithuania or with the separate written consent of the client.
2.7. The Seller undertakes to ensure the protection of the customer’s personal data in accordance with the laws of the Republic of Lithuania.
3. PURCHASE-SALE AGREEMENT
3.1. Confirmation of the seller’s order, after the customer has placed the order after reading and agreeing to these rules, is equivalent to concluding a sales contract. From that moment, the customer is obliged to pay for the ordered goods at the prices set at that time and to accept these goods.
3.2. The contract is considered fulfilled when the customer pays for the goods and receives them.
3.3. An annex is considered to be an integral part of this contract, i.e. a confirmed order, which the customer receives by e-mail, with the information specified therein.
3.4. The contract is terminated when the order is canceled by one of the parties to the contract or when the customer has a reasonable request to return all (part) of the money paid for the product, change the product to the same good quality, repair the defects within a reasonable time or himself or with the help of third parties is satisfactory.
3.5. Each time an order is placed, a new sales contract is concluded.
4. PAYMENT PROCEDURE
4.1. The prices of the goods indicated in the store are already final, i.e. they already include the statutory value added tax of 21%
4.2. The transportation fee is indicated when the order is formed, until its confirmation.
4.3. The customer pays for the ordered goods in advance through the PaySera.lt system. It is a reliable, secure and fast online payment system. Users of PaySera.lt services are protected from data theft and loss, as the security of transactions is ensured by using the most advanced information technologies.
4.4. The seller undertakes to provide the correct information necessary for full payment for the ordered goods, but accepts no responsibility for the poor service of the banks and the resulting losses. Also, the seller does not accept any liability for errors made by the customer in the formation and execution of the order (eg incorrect entry of the account number, incorrectly submitted order code, etc.) and the resulting losses.
5. ORDERING GOODS
5.1. Once you have found the desired product and selected the desired package size and taste, click the “Add to cart” button. After clicking, the item will be sent to your shopping cart, and you can continue to select items.
5.2. If we do not have a product at the moment, then it says “Temporarily not available”.
5.3. You can always see the quantity of goods in the basket in the box “Top” at the top right. At any time, by clicking on “Cart”, you will be able to check which items are already in your shopping cart. If you have decided not to buy one or another item, then click on the “remove” label next to it and the item will be removed from the cart.
5.4. To increase the number of the same item, enter the desired number in the “Quantity” column or increase / decrease it with the corresponding buttons.
5.5. Below, below the list of items, you will see how much you will have to pay for delivery and what the final order amount is.
6. TERMS OF DELIVERY OF GOODS
6.1. Delivery price depends on the order amount: if the purchase amount is less than 100 € – the delivery price of the goods depends on which delivery services you choose, if you buy for 100 € and more – delivery is free.
6.2. Along with the ordered goods, the Customer also receives an invoice.
6.3. Orders are accepted daily, but only on weekdays.
7. GOODS WARRANTIES
7.1. The seller declares that the goods meet the usual quality requirements for these goods. The general characteristics of each product sold in the store are presented in the product description accompanying each product.
7.2. The seller is not responsible if the goods in the store in their color, shape or other parameters may not correspond to the real characteristics of these goods due to the characteristics of the image conveyed by the means of communication used by the customer. Also, the appearance of the packages themselves may differ from those depicted on the website.
7.3. The seller shall not be liable for any deterioration in the quality of the goods if the customer or the persons to whom the goods have been handed over have not used them for purposes other than those for which they are normally used, have not complied with the instructions, also, if there are visible defects in the packaging of the goods or other external defects not discussed in writing during the transfer of the goods or the deterioration of the quality of the goods is caused by the actions of the customer or other persons to whom the customer sold the goods.
8. RETURN OF GOODS
8.1. Defects in the goods sold to the customer are eliminated, low-quality goods are replaced and returned in accordance with the “Rules for Returning and Replacing Goods approved by the Minister of Economy of the Republic of Lithuania in 2001. June 29 by order no. 217 “On the Approval of the Rules for the Return and Exchange of Items”.
8.2. In case of return of unlikely goods, the delivery fee must be paid by the customer. The cost of parcel delivery of returned low-quality goods shall be borne by the seller.
8.3. The seller accepts the goods from the customer if: the goods are not used, have not lost their commercial appearance and are not damaged by the customer, are presented in the original neat packaging, the full set of the goods is returned, the customer submits the goods purchase document.
8.4. The product is not exchanged, the defects are not eliminated free of charge and the money is not refunded if the defects of the product are due to the customer violating the rules of use or storage of the product.
9. RIGHTS, OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES
9.1. The customer has the right to: purchase the goods for sale at the price indicated in the store in accordance with the rules, withdraw from the contract of sale concluded by means of communication, notifying the seller in writing within seven working days from the date of delivery, if the goods have not been damaged or , except in the case of a contract for goods made to individual order;
9.2. When using the services provided by the seller in the store, the customer undertakes to follow and comply with the provisions of these rules, not to disclose his login details to third parties, submit orders completed in accordance with these rules to the seller, pay the seller for the purchased goods update this data immediately and read the rules of the store.
9.3. The seller has the right to: suspend the operation of the store at any time; change, update and correct the rules. Change the range and prices of goods sold; to restrict or cancel the customer’s registration and access to the services provided by the store without the customer’s intentional actions to the detriment of the store or the seller; cancel the customer’s order when the customer is late in paying, when ordering goods or the order is submitted inaccurate or incorrect.
9.4. The seller undertakes: to sell the goods and to issue a document confirming the purchase-sale of the goods to the customer who has paid for them in accordance with the procedure established by legal acts; to sell the goods together and deliver the ordered goods under the conditions specified in the rules; to provide the customer with the necessary, correct and comprehensive information about the sold product in the state language; to enable the customer to use the services provided by the store under the conditions provided for in the rules.
9.5. The customer is responsible for the accuracy of the personal data provided and for the storage and non-disclosure of login data to third parties.
9.6. The customer is responsible for his actions performed in the online store.
9.7. The seller is not liable for losses incurred as a result of the customer’s failure to read these rules, even though such an opportunity has been provided.
9.8. The seller is not responsible for the advertising published in the store by other third parties and the accuracy of the information contained therein.
9.9. The parties agree that in the event of liability of one party, the guilty party shall compensate the other party for direct damages.
10. OTHER PROVISIONS
10.1. It is strictly forbidden to copy or otherwise distribute the information contained in www.cbdkanapele.lt without the written permission of the store.
10.2. The Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania, and the law of the Republic of Lithuania shall apply to the relations provided for in these Rules.
10.3. The parties undertake to settle all disputes concerning the implementation of the rules through negotiations. If the dispute is not resolved through negotiations, the disputes are settled in court. By registering on this site, the customer confirms that he / she understands that the information on the site cannot be considered as recommendations for treatment, and that the food supplements on the site are not medicines and are not intended to treat or diagnose diseases. All ideas and descriptions set forth on this website are the opinions of the authors or summary information of the supplement manufacturers. The information provided on the website does not replace the advice of a doctor or nutritionist.